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PVS Hot Tubs

Our Hot Tub Guarantee

We sell a worry-free hot tub, and we back it up with a 100% worry-free Guarantee.

100% Guaranteed Hot Tub

Some warranties sprout leaks the moment you need them. You discover the fine print, and realize the warranty is there to protect the manufacturer and not you.

Beachcomber had a better idea. We protect you with our quality Guarantee. We build a worry-free hot tub, and we back it up with a 100 percent worry-free Guarantee. Our Guarantee is simple, straight-forward and water-tight; if anything goes wrong and we’re to blame, we fix or replace your spa at our expense.

It’s important to us to ensure that you have the coverage that you paid for with your new Beachcomber Hot Tub!

Our Standard Guarantee

Beachcomber Protection Guarantee

Beachcomber offers you a Guarantee in easy to understand terms. When it comes to your new Beachcomber Hot Tub, we want to make sure that your investment is protected.

Protection Guarantee

Going a Step Further

Beachcomber Premium Guarantee

The Beachcomber Premium Guarantee offers additional coverage for your Beachcomber Hot Tub in the same easy to read wording as our standard Guarantee. You can find out more at your local retail store by using our store locator tool found near the top of every page.

Premium Guarantee

Beachcomber Protection & Premium Guarantee

We don’t hide behind the spa industry standard ‘disclaimers’. Beachcomber is and always will be a company built on care for the health, happiness, and well-being of our customers, staff, stores and corporate partners. This is not an abstract ideal, but a very real presence that you should expect to experience in all your dealings with Beachcomber.

We are family owned, and do not answer to distant shareholders. We support our customers and their ongoing satisfaction with the finest quality, and the best value in the most comfortable hot tub, worldwide. Our independently owned stores hold the same integrity, values and care for the Beachcomber hot tub owner, as we do. In fact, since 1978 we have looked after our customers and treated them like family.

What’s included in our Guarantee

Protection Guarantee

Premium Guarantee

LIFE

Structure for Life

Beachcomber guarantees to the original owner that the Structural Laminated Fiberglass Composition of your hot tub will never leak. If a failure occurs, we will supply the materials and technical labor for the repair.

Beachcomber Hot Tub Guarantee
Included
Included

5 Year

Acrylic Surface Guarantee from the date of delivery

Beachcomber guarantees that the hot tub’s acrylic finish will be free from defects in materials and workmanship for five years from the date of delivery. If a failure occurs, we will supply the materials and technical labor for the repair.

Beachcomber Hot Tub Guarantee
Included
Included

100%

Component Guarantee from the date of delivery

Beachcomber guarantees the following factory installed components: Management System, Massage Pumps, Hush Pump™, Motors, Heater Assembly, Control Panels, EverLite™, Eclipse Lighting™, Guiding Lite™, Garden EverLite™, Enviroskirt™ Cabinetry, Ozone Generator, ClearTech™ UVC Water Care System, Quintessential™ AirConnect Surround Sound Music System, Internal and External Plumbing, and Light Lenses; will be free from defects in materials and workmanship for two/five years from the date of delivery. If a failure occurs, we will supply the materials and technical labor for the repair. An Ozone Generator uses consumable Corona Discharge Chips that are not covered under the Guarantee; the ClearTech™ UVC Water Care System uses consumable Bulbs that are not covered under the Guarantee.

Beachcomber Hot Tub Guarantee
Included
Included

100%

Exchange Guarantee from the date of delivery

Beachcomber guarantees that the factory supplied hot tub Heatshield™ Cover, jetting massage inserts, steps, filter baskets, Microfilter™ lid and remote controls will be free from defects in materials and workmanship for two years from the date of delivery. If a failure occurs, you can exchange the failed component at your local Beachcomber Store.

Beachcomber Hot Tub Guarantee
Included
Included

100%

Owner Transfer Option from the date of delivery

The remaining portion of the Beachcomber Guarantee is transferable to a new owner for a small fee, once in the life of the Guarantee. It is the new owner’s responsibility to contact a Beachcomber representative to arrange for a customer-paid installation inspection of the hot tub to activate the Guarantee transfer. The transfer fee, hot tub serial number and inspection sheet must be received by the Beachcomber Guarantee office within 60 days of ownership transfer to be valid.

Beachcomber Hot Tub Guarantee
Included
Included

5 Year

Smart Sense Heater Guarantee from the date of delivery

Beachcomber guarantees that the Smart Sense™ Heater Assembly will be free from defects in materials and workmanship for five years. If a failure occurs, we will supply the materials and technical labor for the repair.

Beachcomber Hot Tub Guarantee
Not Included
Included

5 Year

No Leak Plumbing Guarantee from the date of delivery

Beachcomber guarantees against leaks caused by defects in materials and workmanship for five years. This Guarantee covers leaks from internal and external plumbing and light lenses. If a failure occurs, we will supply the materials and technical labor for the repair.

Beachcomber Hot Tub Guarantee
Not Included
Included

5 Year

Enviroskirt Cabinetry Guarantee from the date of delivery

Beachcomber guarantees that the Enviroskirt™ Cabinetry will be free from defects in materials and workmanship for five years. If a failure occurs, we will supply the materials and technical labor for the repair.

Beachcomber Hot Tub Guarantee
Not Included
Included
Brochure Downloads

Free Brochure Downloads…

Download our latest brochures in PDF:
• Domestic Decking Brochure • Park Home Brochure • Caravan & Lodge Brochure • Fitrite Brochure • Decking Installation Brochure • Hot Tub Brochure • Hot Tub Enclosures • Hot Tub Energy Brochure

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For all service and maintenance enquiries please telephone 01493 440331 or 01493 300002 and let our experts do the rest.

All call out charges will include the first hours work and Vat.